OCOM is dedicated to providing most cost-effective products and services with highest quality that will meet customers' satisfication. Since the establishment, OCOM has been sticking strictly to the standard and requirements of ISO9001: 2015 in the processes of research, design, manufacturing and services. OCOM's products have passed CE, FCC, TUV, RoHS and other certifications.






12 months of shipment normally. Some designated models can have as long as 24 months warranty.




RMA Procedure:


If you suspect your product is not functioning properly, please contact us to help determine whether your product is defective within warranty. Once determined defective you will receive an RMA authorization number for repair or replacement. Customers will return the defective product to us. Upon receipt of defective products, warranty verification will include visual inspection and testing for normal wear and tear, alteration, and functional compliance of the OCOM product. Defective products will be repaired or replaced and shipped via express within 30 days or best effort. Customers will not be charged for warranty repairs. However, if a returned product does not meet warranty verification then testing, repair, and/or shipping fees may apply.


Dead-on-Arrival (DOA):


Any product found to be defective within 30 days of shipment shall be deemed Dead on Arrival (DOA). DOA products will be advance replaced and shipped via express.




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Video Introduction

Shenzhen OCOM Technologies Limited

Welcome to OCOM.

OCOM is a leading One-stop Supplier for POS and Auto-ID Related Products which is qualified by Global Fortune 500 companies. We have more than 11 years expeirence in this field and Top 1 level Trade Assurance guarantee.

Chat NowMr. Richard Hu

Chat NowMs. Judy Jin

Chat NowMs. Doris Jiang

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Chat NowMr. Harold Hu

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