Notes: It uses a highly reliable Japanese print head(SEIK F347) with a life span rated at more than 10,000,000 line
Available Power Plug:
Air, Sea, Express (DHL, FedEx, UPS, EMS, TNT and so on)
EXPRESS: around 3-7 working days to arrive
INTERNATIONAL AIR MAIL: usually around 2-4 days to arrive, will also depend on which destination port
By sea: depend on which destination port
T/T in advance
12 months of shipment normally. Some designated models can have as long as 24 months warranty.
If you suspect your product is not functioning properly, please contact us to help determine whether your product is defective within warranty. Once determined defective you will receive an RMA authorization number for repair or replacement. Customers will return the defective product to us. Upon receipt of defective products, warranty verification will include visual inspection and testing for normal wear and tear, alteration, and functional compliance of the OCOM product. Defective products will be repaired or replaced and shipped via express within 30 days or best effort. Customers will not be charged for warranty repairs. However, if a returned product does not meet warranty verification then testing, repair, and/or shipping fees may apply.
Any product found to be defective within 30 days of shipment shall be deemed Dead on Arrival (DOA). DOA products will be advance replaced and shipped via express.
OCOM Technologies Limited is a professional supplier specialized in POS and Auto-ID applications. Our products portfolio covers Barcode Scanner, Barcode Printer, Thermal Printer, Dot Matrix Printer, Magnetic Card Reader, Data Collector, POS Terminal, and other IOT products. We have FCC, CE, RoHS, and other certifications. We have sell our products to West Europe, North American, Africa, Asia-Pacific and other countries.
OCOM's headquarters registered in Hong Kong in June 2007, we have factories in pearl river delta of China, the heart of the global electronic industry. Our shenzhen branch has independent Importing-Exporting Authorization. Based on our fast professional service, reliable quality, competitive price, and flexible cooperation modes, we would like establish stable and reliable partnerships with customers all over the world. OEM/ODM is welcome.
You can find more information of us at: www.ocominc.com